When a service technician failed to show, I called Cumming Home Heating & Cooling. Vicky was able to schedule me in for the following morning, which was perfect! Ryan showed up, and he is absolutely amazing! He was filling in for someone who was ill, so he wasn’t originally scheduled. He arrived early, which was a bonus, so I didn’t have to wait around for someone to come. From start to finish (about 1.5 hours) he was very professional, honest, and answered all of my queries with thorough explanations. After much probing, Ryan was able to diagnose the issue with my finicky heater, without me having to fork out a bundle, thank goodness!
Above and beyond service, and I would highly recommend him (and the company) to anyone! Very reasonable rates as well, and I very much appreciated not being “nickeled and dimed” for my service call (which I’ve experienced many times in the past with other companies)! Thank you again, Ryan!
Private User, Richmond Hill.